Firstly, havent had any issues with Payoneer for the past 2 years. BUT all of a sudden, I've started noticing how my balance doesnt always add up. When I for instance, purchase something for $10, that's taken off my current balance and is recorded as a pre-authorised purchase on the account. When I revisit later, that pre-authorised purchase record is GONE... but balance unchanged (still $10 less). When I check again later... an additional $10 is removed from my account on the main balance - this time showing the transaction on my main Transactions History. DOUBLE charging! When I contact customer care, they tell me to contact the merchant I'd have purchased from. SURELY, THEY CANT ALL BE DOUBLE CHARGING ME! Something fishy is going on lately. The customer support is absolutely horrible. The lady kept saying "I understand"... NO YOU DONT! You're stealing money right under our noses!