*******507 fraud complaint line
GadgetBoost.com
*******@dockextenders.com
DockExtenders.com
*******757
Don Wallar
3778 Albatross St., San Diego, *******
On 06-18-11 I ordered an iPod "dock extender" from http://www.dockextenders.com/. I also paid for expedited, 3-5 business day shipping. My credit card was charged immediately. That same day I received a confirmation email from dockextenders.com that listed my correct shipping and billing information as well as a message that read: You order ID is #1379. That same day I also received a confirmation.
However, on 06-24-11, which is the last day I should have received my item, I still had not received anything from either dockextenders.com or gadgetboost.com. Furthermore, upon logging into the dockextenders.com website to check on the status of my order on the last day that I am supposed to receive my item, I see that my order is still marked as "awaiting fulfillment".
I have attempted to contact this company several times throughout the week, inquiring about my order. I have emailed the merchant at *******@dockextenders.com, and have received no answer. I have called GadgetBoost.com at *******763 and DockExtenders.com at *******757. I have left messages but have never received a call back. I left messages on the online message system at the dockextenders.com website, located at
https://store-f8139.mybigcommerce.com/account.php?action=inbox
Inquiring about the status of my order, as it has never changed from "awaiting fulfillment". I have never received an answer back from these messages either.
Upon looking into this merchant's reputation, I have since found that they have received an "F" rating from the Better Business Bureau:
http://www.bbb.org/san-diego/business-reviews/electronic-equipment-and-supplies-dealers/gadgetboost-com-in-san-diego-ca-*******/
And have received numerous complaints from other consumers who have experienced similar experiences with this company:
http://www.complaintsboard.com/?search=gadgetboost&everything=Everything
It is appalling that criminals such as this merchant can blatantly steal from people online like this. This person needs to be sent to jail. The information I have for this merchant is this:
GadgetBoost.com
*******763
*******@dockextenders.com
DockExtenders.com
*******757
Don Wallar
3778 Albatross St., San Diego, *******