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jon c.

Contributor Level

Total Points
80

1 Review by jon

  • Priceline

12/26/18

Tried to purchase a hotel room with Priceline with two queen beds as described on their website. Upon arrival to the hotel the hotel was unable to accommodate the purchase and I was unable to stay at the resort. I contacted Priceline however they refused to refund or support correcting the mistake.
Pricelines customer service was zero help and rude hanging up on me. The hotel staff seemed as though this was a common occurrence while working with Priceline. I will not be using Priceline again and will communicate my disdain with their service at every opportunity

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