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Jon C.

Contributor Level

Total Points
80

1 Review by Jon

  • HomePhonesOnline.co.uk

1/8/18

Avoid this company!

I purchased this item from their website on 2/12/17 and it was faulty on arrival (the phone display would go blank without warning when fully charged). They doubted me so I had to buy test equipment (£20), different makes of rechargeable battery (£12) and make a video showing the fault - see https :// www.dropbox. Com/s/82mj1yfap12vmue/Philips%20Onis%20live%20drop. Mov? Dl=0

They eventually agreed after three weeks to refund me but refused to pay for the return postage (£3.90), saying that their test engineer could find no fault. PayPal eventually agreed to refund the return postage to me (an excellent service from them).

Homephonesonline are a shower and I'm amazed that BT and other reputable outfits do business with them. They hide behind their online presence and don't publish a telephone number.

Buy elsewhere!

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