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Jon B.

Contributor Level

Total Points
83

1 Review by Jon

  • AliExpress

2/6/17

Two orders - 1st they didn't ship anything and took my money, 2nd they shipped damaged items and gave back 1/2?

Sounds like its serious hit or miss on Aliexpress, I love the idea of cheap items direct from the source, but my experience is horrible.

1st order - a bike tire - usually $125 - was to be sent for $50. Never was sent / they claimed it was sent to the wrong address, now the seller doesn't respond. I chatted with customer service twice to try to get something done, both times they said they would take care of it, but never responded again, basically a customer service black hole.

The 2nd order was for a $299, new cutting edge piece of camera equipment, which showed up broken / built cheaply, I uploaded a video of the broken part, the "judge" ruled that I was correct, it was broken, next thing you know, "Dispute Finished Refund Only US $ 129.50" and I spent $70 shipping the item back to china - the seller lied and said they would refund both the full price and shipping. No suprise, they disappeared.

Rules must be different in China... they must love to take money from the "wealthy" United States.

Do yourself a favor - don't bother with this website, buy it somewhere else.

Jon Has Earned 3 Votes

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