John T.

Waste Management acquired my trash company for billions of dollars. It has been four week and WM has not picked up our trash. The first couple weeks the neighborhood has been complaining about the non pick up of trash. Customer Service passes the phone to the local WM "dispatch Service" no one calls you back or talks to you. I sat on the phone for one hour and half waiting for a supervisor with no answer. I had to hang up since this is not my full time job. The company tells you someone will call you and the trash keeps building up on our street. I wish I could just warn people interested in this company to run away fast. DO NOT USE THIS COMPANY!