Don't use them! They literally lie about everything, stick with Ali Express if your not using an agent. First they give all these promises that are the problems with Ali Express. However they DON'T even do remotely what they say. If you actually care about your business and want a reliable China partner, then DO NOT use CJ Dropshipping... First they say on their site, that orders are processed in 1-2 days. Awesome, as Ali takes typically 5-7 days. However, it's 14-17 days on many products (AND this is way after the COVID issue and EVEN when you pay on your end it literally says we DON"T have any delays right now...) But 14-17 days for them to source the product? The show some big wharehouse in China as if they have easy and abundant access to products... They don't and I finally got my agents to admit it takes atleast 3-5 days minimal but can be weeks... This is NOT even including the shipping... Another lie. So I always pay for the fastest either USPS (if avail but not on most) or CJ Packet which is suppose to be 7-17 days again... Nothing is even getting to anyone in that time frame either. If you love to get ALOT of complaints, Lose any potential repeat business, Love being lied to over and over... Then CJ Dropshipping is for you...
Hi, Jonathan T.
We are extremely sorry for the unhappy experience and we take this seriously, please contact your agent or the customer service for help, we will try our best to help you solve your problem.