I hate kicking an up and coming company when they are trying to get started, but these guys are really screwing the pooch.
1) I bought a $300 Ibanez 12 string guitar, they ship the guitar without a signature required and Fedex just drops the package off at my boor (in a drug infested area). Thank God my neighbor was there to grab the package before some crack head did.
2) I bought a a set of 12 string D'Addario mediums string, a strap and a pack of picks. The strap and strings arrived the next day (they sent me a 6 pack in stead of a 12 pack for my 12 string guitar) and my strap on day one. Then a small pack of picks on day two. They could have combined everything in one shipment and put it in an envelope that would have been able to fit into my mailbox, but they divided those throee items into 2 shipments and put them into big boxes for Fedex to (once again) drop off at my door without looking back.
These guys are $#*!s, don't shop here.