Jonathan M.

I ordered a car cover on Nov 8th, well before the Holiday Rush. It's Dec 19th now - it still hasn't shipped and their customer service can't give more details on when it's expected to ship... only that it remains 'backordered' The most frustrating part is the website still says the cover "Ships Next Business Day" and "2 Day Free Shipping" which is quite disingenuous. If it doesn't come by Xmas, I will cancel and will not try to order from this vendor again.

Not sure I'd use this for my next remodel. Promised a
"1-14 day" shipping speed, but it took 21 days. Worse was they shipped a wrong cabinet. I ordered a sink base for our remodel, and they shipped a microwave base. I spoke with customer service, they 'owned up' to the mistake, but it's been over a week and still no response despite the fact I've tried reaching back out to them multiple times to see if the correct cabinet has been shipped or not. This means my remodel is about a month behind schedule - the contractors I'm using are getting fed up with me because the whole project is on hold until I can get this last cabinet.
Overall, the cabinets are well crafted and look really great. If I could have my last cabinet, this could have been a 4 or 5-star review!