So far I have received 4 out of 4 packages I had shipped via DHL. So, basically they haven't lost any of my packages yet. Unlike UPS, who lost my package and did not even attempt to find it (i found it on my own, NO thanks to UPS). The last package I had delivered via DHL got delayed by 3 weeks, but our local customs was at fault for that and not DHL.
Tip:
- if you have issues with DHL, send a message via their contact us link on their website and ALSO call the local DHL office (just make sure you have the relevant tracking number).