Jonathan F.’s Reviews of UncommonGoods & more

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12/15/16

"The customer service, personalized artist services are the worst ever. I am beyond disgusted with this company and discourage anyone reading this to go someplace else. I ordered a personalized gift, the proof took a week after it stated it would, the proof had incorrect information, I had to call 9 times about my order, on hold for 15 minutes each time, until someone got a manager to "take care" of the order. I then received a 2nd proof that was again incorrect. Never again. Spent way over $150 for garbage."

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Uncommon Goods C. – UncommonGoods Rep Over a year old

Thanks for letting us know about these problems, Jonathan. This sounds like an incredibly frustrating experience and I'd like to look into this personally and see if there's anything we can do for you. I'd appreciate it if you could email us your name and/or order number to help@uncommongoods.com (address the email to Jen, please). I'll keep an eye out for your email. Sincere apologies, Jen

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