Jonathan F.

Sales rep promised Dish would work with my smartTV. It does not work with LG smartTVs. That in and of itself didn't make me mad, I thought, easy mistake. But when I called a couple days after installation to say "yeah, it doesn't work like you said it would, I'll need to cancel" they informed me that even though the product could not do what they said it could, they would still charge me $400+ in early termination fees to cancel. Are you kidding me? How has no one taken these guys to court yet? I'm stuck with a product I can't use for a year. If you are thinking of buying, Don't do it! It's not worth the risk, something goes wrong-even on their end-and they will stick it to you. There is no desire to be fair or make the customer happy.