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Jonathan D.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Hobbies & Interests, Entertainment

Member since September 2020

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1 Review by Jonathan

9/21/20
Verified purchase

A flawless experience. The website is well designed and easy to navigate. The prices are the best on the internet for the most part. The unboxing experience is an excellent idea that I've not been able to find elsewhere and delivery is fast with packaging that protects the decks. I would recommend the card inn to absolutely anyone and everyone interested in playing cards.

Edit(2nd review based on new orders):

I placed an order on February 11, not realising a big sale was about to happen practically the next day. Without me asking or messaging, the company emailed me stating they would throw in a bunch of free stuff and gave me a discount code for my next order so I didn't miss out on the sale. They even let me choose between which brick box I would like to be included with my order for free.

Already over the moon with this service I decided to place a second order on February 12, mainly for a bunch of the new products they had listed.

The fist order was for 2nd class post, while the second order was on 1st class post. For some companies this would have caused them a headache. The card inn however, went above and beyond once again.

I received everything apart from one deck in the 1st class mail all in one box specially packaged in the card inn premium gold wrapping creating an excellent unboxing experience (see second picture). All with the free stuff promised in the first email. The next day I received the 2nd class post with the final deck. I'm assuming they did this to keep their records of packages sent in order without it looking like one wasn't sent.

Over all phenomenal experience. Easily the best customer service I have ever received from any company. I will always buy from this company if they have what I want in stock, as a result of this experience.

Would recommend this store to everyone.

Service
Value
Shipping
Quality

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