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So my wife and I ordered an outfit for our 7-year-old (Star Wars Arf Trooper) on Oct 14,2015. On Oct 22, we received the helmet without the actual costume. We contacted the company and they said they would resend the entire costume.
Today, Oct 29, the same day they said the new costume should arrive, we received an email (at 6 PM Eastern, mind you...) saying that our order was canceled due to "inventory problems".
I can understand running out of costumes... but don't wait to tell us on the day it was supposed to arrive and 2 days (arguably ONE day since we didn't get notified until the nighttime) before Halloween!
Very disappointing and I will NEVER do business with them again.
Tip for consumers:
My tip: use a different company/website.
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I ordered a Darth Vader mask and it was set for delivery. Then 2 days later they sent an email...
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