Jonathan B.

I've been a Swagbucks contributor for a long time now. It hasn't been perfect, but issues are to be expected from time to time in any business. I'm a generally patient and understanding guy, but a recent experience has me bristling mad. Basically, Swagbucks advertised an 11,000 SB bonus during a period where extra points would be applied to completed surveys. I completed the survey in a timely manner, as quickly as the content would allow, and gave very thorough feedback about the products. I received the initial payout without issue, but when it came to the bonus amount, Swagbucks claimed that, because the survey results were credited too late, I had missed the bonus points window. Excuse me? I have literally no control over when points are credited. That's the website's job. So because of something *Swagbucks* did, *Swagbucks* penalized ME. That's like punching someone and then blaming them for getting punched. Their 'apology' was a non-apology at best and passive-aggressive at worst. Be aware that any payout that could be considered 'large' - like this one - can conveniently 'disappear' when they don't feel like honoring it. SO disappointed in them.