Typically I've had good experience but 2 times in a row now is enough for me to not continue to do business with them. They spam your email with supposed deals, often twice daily, making it near impossible to determine when is the right to buy an item. You then trust that they will not continue to undercut their own pricing within the same month but they do and then cite the loopholes in their PriceMatch policy. Warning! Expect to feel ripped off as they continue to lower the prices on your major purchase and fail to understand the customer's aggravation and feelings of betrayal. Bottom line... they got your money and don't care about keeping customers. I purchased a PC and 18 days later they offered the same item for $200 less! Wouldn't budge on adjusting the price and didn't give a rat's butt since soon after the product was sold out. Company has really gone downhill! Stay Away!