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Jolly P.

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Experience: Hobbies & Interests

Member since August 2020

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1 Review by Jolly

8/4/20
I have used many copy-editing, proofreading companies so far. TypeRight was the WORST... When I complaint, the manager said he/she didn't understand my frustration, saying that they"ONLY proofread documents that have ALREADY been professionally edited". Why would I need copy-editing, if a document has been professionally edited? The manager also said" proofread will catch ONE or TWO errors per page." Haha... There are many other copy-editing, proofreading companies to try. I would NOT use TypeRight.
janem324
Jane M. – TypeRight Editing Rep
There seems to be some miscommunication here: the client ordered a copy edit, and our editor made more than 1,000 changes to the 4,300-word academic document. Many changes were to improve fluency, as the author was a non-native English speaker. Despite the numerous changes we made (and I should note that the client did not find any errors in our edit), the client wrote to complain that the copy edit looked more like a proofread. We responded by clarifying that "proofreading" in the publishing world is defined as the last editing pass before publishing, which naturally takes place after a line edit or copy edit. We also asked for any examples of errors that the client found so that we could work toward a resolution. The client immediately left this review has not responded to us since.

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