Jolene S.

I have filed a case against Qlink with BBB & wish others would do the same. Just complaining does ABSOLUTELY no good. Here's my filed case after them saying they don't feel they need to resolve my complaint.
I called these people back in august to make sure that my service would work in the area I moved to. I gave lady the UPDATED address at that time & she checked to make sure phone would have service here. So the address was SUPPOSED to be UPDATED at that time. YES I did check Qlink site for info on tablet in November to see where it was at that time to find my address had not been updated that is when I started calling them. I don't accept their response as I opted for a tablet instead of a phone & have got NEITHER. I was told by one of the many people I spoke with by phone they received the tablet back & would NOT re-send it. I feel the new address NOT being UPDATED is on Qlink. From what I understand Qlink has a huge problem sending out tablets or phones that people have paid for & are under investigation.