John W.

Ordered an rc car kit. I was initially given the wrong tracking number, which lead me to believe it had been delivered to an address 8 states away. They gave me a second tracking number which was invalid, but kit arrived three days later. The retail box had one layer of small bubble wrap around it, and was shipped in an unpadded plastic bag. The retail box arrived with a big dent in it and body of the car was smashed. I filed a dispute and requested a refund of $20 to cover buying a replacement body. The seller demanded I ship the kit back (overseas at my expense which would be a minimum of $23) to get a full refund. My only recourse at that pt was to ship the kit back and take a loss, or keep it and buy the body out of pocket. I chose the latter, which means I should have bought the kit domestically for more and saved myself the wait and hassle. AliExpress... NEVER AGAIN! K