I received a broken order after contacting pinni a supervisor they replaced it in the same Manor in which I placed order. Great site and great service. Highly recommended.
We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13233740
Sincerely,
LightInTheBox Customer Service
John Has Earned 1 Vote
John W.'s review of LightInTheBox earned a Very Helpful vote
Dear Customer,
We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13233740
Sincerely,
LightInTheBox Customer Service