John W.

I really can't say enough about how good the quality of the products sold by the Duluth Trading Company. I would rate them as very good. I have never returned an item however. I find that their "Free Returns" are very expensive. I bought a jacket from them that is of quite good quality, I must return it, however due to the size. To print a return label (one could simply write the address on the package) and complete the exchange for it costs $8.00 to join the app that enables one to do this. Duluth Trading Company charges $7.99 to return the item so one has $15.99 to just return the item. Then one has to pay the postage to send it back. I really don't know yet what that will cost, but I estimate it will cost $10,00 plus or minus on top of the return and "Free Label" charges. I must say that I am not thrilled about Duluth Trading Company's return process.