John W.

My previous review was critical of 500. Trade and 2 of their traders Daniel Rothschild and Andy Klein, with views of my own that came from mis-information I had sourced from a 3rd Party and misunderstanding of information I had read.

Since publishing that review, I have engaged with Daniel numerous times and he has exhibited a very pro-active approach to understanding my concerns. Being a newbie trader, there are a lot of things I don't know and this fostered the uncertainty with where my account was heading. Daniel has showed that he is passionate about what he does and wants all traders to succeed and I believe that our discussions over the last few days have gone a very long way to changing my perceptions about 500. Trade. His determination to change my viewpoint ha been time well spent this week and I am both extremely grateful for this and on reflection I am apologetic to him, Andy and 500. Trade.

On the basis alone of the time taken to discuss my earlier review in a professional manner has led me to want to develop my relationship with 500. Trade. The moral of this story most certainly is that if you don't understand something, ask them directly to explain it rather than take someone else's comments and come to the wrong conclusions.

Please take the comments about 500. Trade from this review rather than my previous one.