My phone was working just fine and then I did something stupid... I made a payment who knew that once you made a payment those people would cut your phone off.
That's what happened to me my phone was working fine and I made a payment and the good people at SmartPay cut it off. After this happened I called customer support and got the most useless person I asked for a supervisor he said there was no supervisor there I asked to speak with someone else he said that there was no one else. He told me that I'd have to call Straight Talk to get my phone reactivated. After a few choice words he got someone from Straight Talk on the phone and Straight Talk got everything back to working.
SmartPay has got the worst employees I've ever dealt with.