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I have a Ph. D. in law and have written many papers for this company. Their after-care team's review methodology is very exacting. They certainly review my work very carefully. I would imagine that any problems arising would emanate either from defective client instructions, or ill-advised amendments made by the clients. When a client makes a complaint, the first step is to investigate the details of the complaint. A merely perjorative complaint is insufficient to accurately judge a company's work.
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