- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Well, about 2 weeks after giving my honest review of Q-Link I get an e-mail with a phone number in which I never bothered with. Q-Link monitors these sites and the BBB and always give you a stock copy and paste reply that all look and sound the same because they are. I do understand that you get defective products out of the box from time to time but from all the reviews I have read about Q-link, people stated that they had bought 3 junk phones at $25.00 a piece. This has to be a cash cow for them because I flat told them I would not pay a dime for a defective smart phone that was defective fesh out of the box that was supposed to have a warranty, but doesn't. I have never read one review where Q-link replaced a defective cell that they sent to a person. The Q-link logic is if they send you a bad phone then you will pay $25.00 for another or simply have no phone service as long as you are locked into they're year long contract. Buyer beware...
I have always used flip tops because I'm a 55 year old Veteran and don't need or want a smartphone but do know how to use one. I got locked into a Q-link lifeline program for a year and they sent me a defective POS ZTE smartphone that was defective from day 1. They would never honor the warranty on the smartphone so I used that piece of junk maybe 4 times in one year because the phone never really worked and I live on the upper floor of a 2 story Apt. I don't care what the Government says, but Q-link is a total rip-off of Government funding and needs to be investigated. I know others that were happy with Q-link... but my phone was crap straight out of the box and they refused to do anything. Welcome to Amerika... Grrrrrrrrrr;~/
Hi John, we are very sorry to hear that the smartphone you received did not meet your expectations. We do invite ALL Q Link Wireless customers to bring your own phone if you wish, then you may enjoy your free monthly data and minutes on the phone you know and love! Learn more here: https://qlinkwireless.com/byop.aspx
John W.'s review of QLinkWireless earned 8 Very Helpful votes
John hasn’t received any thanks yous.
John doesn’t have any fans yet.
John isn’t following anybody yet.
Empty.
I'm sorry about this, John. Please visit our Help Center at https://qlinkwireless.com/support/what-if-my-phone-doesnt-work-or-breaks/ and you can work through the possible solutions to what is going on with your phone. If you can't find a solution, please contact our Support Team at support@qlinkwireless.com.