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As of today april 9 2016 voicemail still tells you the office will be closed feb. 15. Impossible to leave a voicemail, often takes 8 to 11 tries to actually talk to a live person. The shipping is simply impossible. You have to be actually present to sign-no option to pick up at Fedex office, or signing of door tag. Arranged for two day shipping, arriving saturday so I would be home!, they forgot to mark it saturday delivery, so now I get to stay home monday as well. Improve these issues and I might return as a customer.
John V.'s review of Luxe DH earned 13 Very Helpful votes
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I am truly sorry about this inconvenience and completely understand that it can be frustrating dealing with shipping issues. We value your input and we are here to make your experience with us 100% satisfying so if you need any future assistance when placing an order please do not hesitate to call us at 888-9253424 and we will make sure to assist you in the best way we can.
Warm regards,
LuxeDH