This Scam organization offered a Free Sample of back pain pills for only payment of minimal shipping
Cost I paid by card. They sent a small bottle of their product. I took this to my medical
Doctor. He strongly advised against my use as one of their ingredients was not at all compatible with one of my regular medications.
Almost immediately I attached a note of explanation to their shipping email and checked "unsubscribe"
At the bottom to cancel my association.
Now a mere 6 days later I receive a parcel from Healthy Back Institute of a 30 day supply and a very
Healthy charge by them to my credit card account, I telephoned their " customer no service" and was
Told that my cancellation was only to their email posts and told me what I should have done according
To their rules, after the fact.
Too many of these "Free" to get your card number for unstoppable automatic billings. It' a whole scam industry!
AND... After I read the company's response claiming not. To be an overt SCAM,
I reply... Then they are a company built on deceit and product misrepresentation,
With greedy business ethics, lies and shim sham double talk, and fraudulent invoicing
Practices. But not a scam.
First of all thank you for checking with your Dr before taking any of our product, but for anyone reading this, we suggest that you if you have questions about if you can take any supplement, please consult your physician before you, buy that supplement.
Second, please be specific when communication with customer service, as merely asking to be unsubscribed means to remove you from our email system, but asking to have your smart ship stopped is a completely different matter. Everyone please be specific and use the link below to communicate with us.
In short, we did not scam you, and in the end, we did not refuse to stop your order, but rather there was a miscommunication, and I will take this opportunity to again, state when emailing please be specific to your requests.
We are extremely responsive to customer server issues, so if anyone is asking for customer support please contact us through our ticket system,(link below) that is much more reliable then emailing and tickets can be systematically resolved making response much faster and it insures customer satisfaction. https://thehealthybackinstitute.zendesk.com/tickets/new