JOHN S.

Have been with them for 3 regrettable years. My last call for support was told it would take 241 minutes. Gave my call back number 3 times but no return call. When I finally got someone I couldn't understand their broken English accent and called back. 53 minutes on hold this time. Called on phone problem and was told to go to Walmart and they would fix. I went to Walmart and they died laughing since they don't do repairs. When I called back they said I was canceled because I used too much data. I never use data and only about 6 hours a month of use. Finally got a supervisor from the Philippines who I could hardly understand and she said I have to re-apply and would be given a new number. WHAT... they can't reactivate my application. Now I have to inform all my 50 friends and relatives I have a new number... NO, I have to start all over. NO WONDER THEY HAVE THE LOWEST RATING OF ANY PHONE COMPANY. ALAS... GOING TO FIND A COMPANY THAT WORKS. PS. Just heard that they are losing their government contract... YEAAAAAAAAAAAA!