For my this or 4th time, subscribed for 1 month Nov. 13'20. Was Offered promo, pay extra abd get 4 months. Was acknowledged and account To be update. Should be To Mar. 12 early Feb. WAs Advised account To expire, which it did today. I sent several emails with copy/paste their confirmations. Not an Home at company! Will look elsewhere. Service satisfactory BUT some screen freeze, often no schedule info and Channel numbers often changing. Improvement needed. JRS