We ordered four runners we planned to use on our stairway. They were supposed to all be the same runner, but none were the advertised width. Two were close, but two were off by over an inch and did not have the same border as the others. Needless to say, these could not be used. We've called at least ten times and have waited at least an hour to speak with anyone each time. We have not received any replies to our five emails. We will be disputing this purchase with our credit card company today.
We will never be using this entailer again.