John S.

Believe the 1-star reviews. I wish I had done more research before ordering from Hockerty. The company is very EASY to order from and HARD to work with. There is no customer service department. The "Contact Us" link is just a labyrinth of FAQ. You will never find a phone number, email, or chat. The chat from the home page is just an automated series of responses that is verbatim from the "Contact Us" link. Once your order is placed, you have to rely on hope.

I placed my order and was quoted 3-4 weeks. That has come and gone. I did receive a mass e-mail that stated my order would be delayed and received an updated delivery date. That too has come and gone. All emails come from a "no-reply" email address. You have no way to contact them.

My only option at this point is to file a dispute with my credit card company.

Beware! Beware! Beware!