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My filters for my water purification unit shipped in a flimsy plastic bag with no protective packaging. I wonder how many customers get these with broken carbon media inside the filter. The unfortunate part is that people can't tell that the carbon block is cracked or broken because they are inside the filter housing where they can't be seen. I returned my filters and won't buy them from FiltersFast again. It's irresponsible for them to ship them in this manner.
John S.'s review of Filters Fast earned 3 Very Helpful votes
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No explanation as to why I don't have the ice maker. Please inform someone I want to know when it...
To management at Filters Fast; I was a customer of Filters Fast for years, but ever since you...
Hi John, Thank you so much for taking the time to leave us feedback. I'd like to analyze what item was shipped and so I can discuss with my warehouse team how we can improve upon your experience. Would you be able to email me at asia@filtersfast.com your order number and any other details. If you have pictures that would be helpful as well. We can also discuss how to resolve any lingering issues.