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John S.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping, Computers & Technology

Member since July 2017

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2 Reviews by John

I had previously posted a very low rating for this company. I had an issue with something arriving on time for my wedding the supervisor who i ended up handling my situation has been wonderful very professional. Its actually great to see a company who cares to keep a clients business.I am not sure the supervisors name but im truly appreciative and not only will i be using this site again ill be downloading there app
I bought two outfits for my dogs for my wedding. I payed for 2 to 3 day shipping. This purchase was made July 1 my wedding is today July 7, im waiting for its arrival still.I contacted them and they responded it could take 7 to 10 days which is certainly not 2 to 3 days..why did. I pay for expedited shipping? My wedding is ruined.I am also waitin for a supervisor to contact me still. And why is this review asking for a resolved disputes number it wasnt resolved....
I am amending this review because of the great professionalism and customer service help i recieved from miniinthebox that have completely resolved my complaint and couldnt be happier
Mini I. – MiniInTheBox Rep
This is Customer Service Supervisor from Miniinthebox. I am glad to help. After review your case, i had conducted ticketId=15797772 in our ticket center and provide a solution for your case. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.

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