I bought two outfits for my dogs for my wedding. I payed for 2 to 3 day shipping. This purchase was made July 1 my wedding is today July 7, im waiting for its arrival still. I contacted them and they responded it could take 7 to 10 days which is certainly not 2 to 3 days. Why did. I pay for expedited shipping? My wedding is ruined. I am also waitin for a supervisor to contact me still. And why is this review asking for a resolved disputes number it wasnt resolved...
I am amending this review because of the great professionalism and customer service help i recieved from miniinthebox that have completely resolved my complaint and couldnt be happier
This is Customer Service Supervisor from Miniinthebox. I am glad to help. After review your case, i had conducted ticketId=15797772 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.