I purchased tickets to a show and never received my tickets by email. I had issues with my primary email address. Contacted Eventbrite by email requested tickets be sent to my secondary email address. They asked me to verify my purchase information twice by email and never sent me my tickets. They list a 1-800 number for customer service but when you call you get a voice mail message for what every issues you are having and the call terminates. They are set up so you can never talk to a person. The website and customer service is horrible. Stay away form the website.