I was looking for a very specific bicycle brand and found an amazing selection at BD. I had no idea there were that many models within this brand subset until I went to BicyclesDirect.
So not only was the choice of models perfect for my needs, but so were the frame sizes. I am a taller person and it was no problem finding the bike I wanted in the perfect size.
You know what would have happened if I had walked into a local bike shop, they would have pushed me into another model or brand because their smaller selection of 60+ cm bikes would have left me empty-handed. Don't get me wrong, I love my local bike shops but I prefer to hold all the cards when it comes to spending a few grand on a bike. Cutting out the middleman meant that I could easily buy a full carbon bike and get out for hundreds less than going to a storefront.
So, the bike arrives 1 day after I ordered it (I live in Texas), and I was well-packaged and I dropped it off to a local bike shop and had it put together ($75) and paid an extra $50 for a fitting.
The bike is gorgeous and there were no issues with missing parts or anything else like that, the communication has been great in general and I am completely happy.
This was a great experience and I know yours will be too!
JS from Houston