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John R.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Autos & Vehicles

Member since March 2021

  • Review

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1 Review by John

3/5/21

I ordered some parts and was told they would be here Fri. Thurs. Night I received a message that they were delayed until Mon. I HAD to have the parts by Fri and had even asked a representative there to confirm and was led to believe that as long as I ordered before 2pm I would get the 2 day shipping. When I did not, I cancelled my order because I had to purchase elsewhere. This company charged me for return shipping even though I never received my order. When I tried to contact customer service they argued with me and refused a free return label. This is why Amazon etc. is ruling the industry. Other companies don't compare when it comes to convenience, selection, price, and customer service. I will never use this company again.

Tip for consumers:
Use another company. Horrible customer service!

Products used:
I cancelled order because they delayed shipping and I couldn’t wait and I was charged. I didn’t use anything. I was still charged.

Service
Value
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Quality

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