I needed something for my home for an event so timing was crucial. I was promised 2 day delivery by Wayfair so I ordered with them - then they disappeared for two days. I could not reach anyone - the day the item was to arrive I received an email saying it was on time and a tracking number. When I opened that tracking number link it said it was to arrive 5 days later. I called Wayfair and they hung up on me. Now I still have to find a replacement today.
Very unprofessional company