john p.

I purchased a plane ticket from priceline.com sadly. I set up a plane ticket for the 19th to arrive on the 20th at 5 am. I scheduled my PTO and car rental around that time frame. When going over my ticket i noticed it said the 18th. I called and expected something, instead I received not one, not two, but three "Extraordinary Customer Service Representatives" <---( Joke!) 1 being a supervisor. I was told over and over again what the itinerary said, knowing good d@#@d well I knew what it said that was why I was calling. They refused to do anything about it, then told me that to cancel would cost me half of the ticket price. The supervisor I could barely understand had to have her repeat herself 6 times til i finally gave up.
If you are looking for a good deal stay away from this company, they are dishonest, unethical, American Job killing outsourcing thieves. I have to fly at least 8 more times this year, they can count on me NEVER using this scummy company again
In the meantime I get to lose more money by my Job extra non PTO time, changing my car rental etc. Im very upset, there should be some law that prohibits companies altering your scheduled time at time of purchase.