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John P.

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Experience: Travel

Member since October 2015

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1 Review by John


Their website uses your IP address to work out what currency it charges you in. So if you just happen to be in Russia and want to book a car for when you get back to Heathrow, the website charges you in Roubles. So even though you pay using your UK debit/credit card, you get slugged with exchange fees as it takes money out of your UK bank, changes the currency into foreign currency, then back into GBP. I thought I'd seen it all, but no, rentalcars.com takes the prize for the most stupid booking system ever conceived.

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