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John P.

Contributor Level

Total Points
163

2 Reviews by John

  • NordicTrack

7/4/18

I bought a NordicTrack Elite 5750 Treadmill for home use to help me with my heart condition. It did work well for 2 years and 1 week, so in that sense I cannot complain.
BUT!
Then it just stopped turning on. It was 1 week past the two year warranty, but this was a top of the line model and it was used lightly only by me. I also had it on my battery backup power which is surge protected. I paid for a service repair from NordicTrack anf the guy who came out didn't seem to know his way around the treadmill very well and he eventually came to the same conclusion I already knew myself, that power was making up to the console, but the console was not coming on. He then told me that the only repair was to pay $1350 for a new console, plus shipping costs, plus labor to install it. The final price to repair it was more than the $1,500 I paid to buy it new. So it cost me a pretty penny to figure that out.
But, I was not satisfied, it seemed like whatever was wrong should not be serious. So, for half the price of the expert service call by NordicTrack, I found someone who knew electronics repair to look at it and they said it was all fine except for some piece of memory that cleared, but only the factory could restore that memory and the factory would only do that by replacing the whole console for $1,350.
This left me with one clear belief, NordicTrack is knowingly deliberately making very minor repairs on their Treadmill repairable only by them and then setting the cost so high that when a likely small breakdown occurs after their two year warranty, you have to buy a NEW treadmill from them.
I do not find that honest and it really angers me. I will never buy another product from NordicTrack and I will highly recommend against anyone else buying their product unless they expect to replace that product with a new one every time time the warranty runs out.

  • LoopNet

7/2/15

LoopNet cut me off from the website, literally. I can't even see their main first level home web page.

I bought 3 months premium listing as a seller for our property in New York, USA.

They kept charging me after three months, even though I can no longer even see my account, can't see what they are doing and have NO CONTROL over renewal or not.

Whatever you do, never give LoopNet your credit card number.

John Has Earned 3 Votes

John P.'s review of NordicTrack earned a Very Helpful vote

John P.'s review of LoopNet earned 2 Very Helpful votes

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