"Observed numerous negative reviews here and at some other review sites although there seemed to be a trend to the better side in recent months. Still a little skeptical, I called ahead (they answered immediately, contrary to what some others have supposedly experienced) to confirm that the skis I was eyeing were in fact in stock in their system. They promised to call me back and responded with a phone call within 30 minutes to confirm they had the skis in stock. I completed the online order on Wednesday and received an order confirmation email almost immediately. I then received a shipment notification on Thursday, and the skis and bindings arrived on my doorstep on Saturday morning. I got the best price available with their coupon and free shipping as well. It doesn't get much better than that! I'd certainly do business with them again. I felt as though I got the best value and great customer service."
2/18/20 Note: This is a follow up to my original review on 1/25/20.. Given the previous great experience, I executed two more transactions with these folks, for another pair of K2 skis and two Obermeyer ski jackets. Once again the price and service were great. And the shipping was incredibly fast. Two day delivery via FedEx to my doorstep for both orders. These folks rock!