john o.

Disgusted. Do not shop here! You need to read the fine print. Delivery is ridiculous. They want to charge you multiple times for individual items. Cost me over $200 and I live fifteen minutes away. The first item was damaged, and it took several weeks to get it repaired, and it's still not right now. Second item was delivered (by a contractor, not the store by the way) and was damaged. The delivery people also damaged my newly renovated plater wall. The company has no liability for damage, they they just pass the book. They will replace the damaged bottom cover on my lounge, although it just goes on the same ridiculous waiting list to be repaired. Forget it if you think you have rights. Once you receive it, they won't take it back. You can't complain to head office. (The store manager is responsible for passing the complaint on when you are complaining about their service!) I purchased brand new, not second-hand or repaired. By the way, something else in the small print, for my trouble the delivery people left all the packaging on my drive. They say it's in the terms and conditions! Read the fine print. On second thoughts, just don't shop there. Plush delivered some furniture the same week free, no issues, and they took the packaging with them! I will never buy anything from this company again they have disgusting customer service.