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john o.

Contributor Level

Total Points
80

1 Review by john

  • HomeAway

3/17/17

I cancelled 1 day after booking - took owner 7 days to cancel and then after ~10 emails back and forth the owner told me to call homeaway to figure it out. Every time I called HomeAway there was at least a 15 minute wait and then when I finally got through I could not understand the reps and their solution was for me to call the owner

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