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Johnny J.

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1 Review by Johnny

DSW

  • DSW

“Sent worn boots”
3/6/20

I was sent worn boots, not even in a correct box, the box had no lids or no packing inside boots. Would not send another pair to store for an exchange, said I had to reorder on my end and pay and they would refund when boots were returned. All I wanted was a fair exchange, since they sent me worn and returned boots. Will not be ordering or shopping there again. Horrible customer service.

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