In the past I had issues with them processing my order on time but they seem to be back to fine form now but this my story.
Rewind back a few years and the first few times I used them they were quick and my digital codes would be sent within 24 hours. Last year I ordered from them and they would take 7-10 days to process these orders.
This time and my previous order (from earlier this month) went so smoothly, but I did complain about their service via email during my previous order to this one and I made it clear they used to be better.
I want Gamexchange to understand that I appreciate they have turned things around and I want people to understand that no, this is not a fake review. If you email them and voice your concerns they will reply.
Previously I had issues with getting template email replies and these were irritating, especially if you have used Gamexchange many times in the past, but if you email and just point out what I have said or even direct them to my reviews (I have also left one recently on Trustpilot) they will understand my point of view and I respect them greatly now for turning this around.
So yes they are good but please email them if you have concerns and don't be affraid to contact them.
Please note I have never bought games from them so I cannot vouch on how good that is, I just trade in games then use that towards either psn credit or xbox credit.