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Got my new 360 box 3 months ago. When i try to connect box it says can't retrieve account. I have spent up to an hour & a half per session trying to get through without success. I have WhatsApp them to be told that I'm through to wrong place. To try email service in other section no success there either. I then emailed the complaints section & got email back to say someone would contact me inside 10 days. I'm still waiting. A joke of a company
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6 months ago I renewed my contract with vm and they put me virgin mobile too, nothing wrong till...
Useless. NOTHING WORKS. And they will assume you're an idiot. Pages dont work. Apps dont work....
