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John M.

Rome, Italy

Contributor Level

Total Points
95

1 Review by John

  • GlassesUSA

3/17/21

My glasses from GlassesUSA are ridiculously and obviously defective. They are rimless and the temples are mounted badly to the lenses such that one side goes up and the other side goes down making them sit on my face at an angle. I can't imagine how they got through any quality control. Because I live in Europe the cost of returning them and then paying another tariff of Euro 43 was not worth the trouble. A local optician did the best she could to make them wearable but they still look ridiculous.

Tip for consumers:
Please note that the company responded to my review by offering a new pair of glasses for free and I am happy to report that the new glasses fit perfectly and conform to the prescription. Thank you very much. Glasses USA.

Prescription was ok but quality control on mounting of frames was extremely poor and the glasses sit crooked on my face.

Products used:
Eye glasses

* GlassesUSA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

John Has Earned 15 Votes

John M.'s review of GlassesUSA earned 15 Very Helpful votes

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