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I booked a rental for our vacation in Alberta. I arrived at the rental agency a the time and date that was on my booking, and confirmation. The location was closed! In fact, they are not open any Sundays! I travelled over 3,400 km's only to find I had no rental! I was forced to find a rental on my own. I paid more money, for a smaller car, and rentalcars.com basically washed their hands of the whole incident. They booked a vehicle that I could not pick up! Don't ever use this company, and tell everyone you know! There is nothing more frustrating than being lied to.
John M.'s review of Rentalcars.com earned 2 Very Helpful votes
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