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I called their "hotline" to cancel my order seconds after my order, as I had accidentally ordered from the wrong restaurant with a similar menu. They said they had to call the restaurant. Seconds after, I got an email saying the food was ready. Then, the customer service agent called and said the food was ready and they refused to refund my money. This is a clear SCAM intended to keep their money and not refund.
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I attempted to make a restaurant order for pickup using Beyond Menu. I paid for the order and...
This company is not reliable at all. After waiting 30 minutes for an order that was suppose to be...
Hi John M.,
We would like to know more about what happened so we can fix the problem. We will not charge customers and force them to pay for an order they do not want. Please give us a call back at 630-776-3590 so we can further assist you.
Regards,
Beyond Menu Customer Service